Return & Refund Policy

Last Updated: January 29, 2026

StudioBackdrop aims to ensure customer satisfaction. This Return & Refund Policy outlines the conditions under which returns and refunds are accepted.

1. Return Window

• Returns must be requested within 7 days of delivery.

2. Cancellation Procedure

• Orders can only be canceled if they have not been shipped.
• To request a cancellation, email us at studiobackdrop.in@gmail.com .
• Once an order has been shipped, it cannot be canceled.

3. Return Conditions

• Items must be unused and in their original packaging.
• A valid proof of purchase is required.

4. Non-Returnable Items

• Customized or made-to-order products.
• Sale or discounted items.
• Used or damaged products (unless received defective).

5. Refund Process

• Refunds are processed within 5–7 business days after inspection.
• The refund amount is credited to the original payment method.

6. Damaged or Incorrect Items

• Report within 48 hours of delivery.
• Provide clear images for verification.

7. Contact Information

For return or refund requests:

Email: studiobackdrop.in@gmail.com